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Cancellation & Makeup Policy *
Cancellation: In order to cancel a class and receive a makeup class, you must inform via phone or email to the location’s center manager 24 hours before the start of class. Once your class reservation is cancelled, the class credit will be returned to your account to be used at a future date; the class is not refunded.
For students running late: We ask that you call the center to let us know you are on the way. Students who are more than 20 minutes late will not be admitted into class as it is too disruptive. We will do our best to catch the student up to class but there is no guarantee to make up for group activities.
For students leaving early: If your child is planning on leaving early, we kindly request that you inform the instructor ahead of time.
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